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Operations boards

The operational side, on the same records as the build

Operations teams get boards of their own: tasks, payments, budgets and reminders, sitting next to the software tickets they depend on. The people who run the business stop asking developers for status, because the status is on their board.

Boards

A board per team, shaped the way it works

Start from Blank, Team tasks, Software progress or Payments & budgets, then set your own sections, a list or column layout and the widgets you want. A task carries instructions, an owner, a due date, an application and, where it depends on the build, a linked software ticket.

  • Private by default; share with chosen people, a team or the whole workspace
  • Operations tasks show up on each person's Home next to their tickets
  • Board sections never change development stages
New boardprivate · team · workspace
BlankYour own sections and widgets
Team tasksInstructions, owner, due date, linked ticket
Software progressLive read of the development tickets
Payments & budgetsCreated once for every Operations team

Boards never change development stages. Viewers read; only the owner changes sharing.

Payments & budgets

Invoices and budgets per application

Creating an Operations team sets up its Payments & budgets board once. Record invoices and budgets against the application they belong to, with partial and full payments and unpaid, overdue or void status. Import them over the REST API or through an agent, with your own external references so nothing is entered twice.

  • Exact amounts in USD, AED, EUR, GBP and SGD, totalled per currency
  • Everyone who can see the board sees the same figures, and viewers change nothing
  • No accounting connector yet: entry is manual, by API or by agent
Payments & budgetsshared with Operations team
Invoice · Nordlys phase 2Nordlys booking app · €6,000.00 of €12,000.00Partly paid
Invoice · Harbor retainer SepHarbor CRM · AED 0.00 of AED 18,500.00Overdue
Budget · Client portal Q4Client portal · $11,240.00 of $30,000.00Budget

Totals stay separate per currency. There is no exchange-rate conversion and no accounting connector.

Reminders

Follow-ups that arrive on time, in Slack or in the app

Personal reminders on a board, once, daily or weekly, in your own timezone and correct across daylight-saving changes. Tie one to a software ticket and it stops when that ticket closes. Slack reminders reach you through the Falrow bot.

  • Pause, snooze, edit or delete at any time
  • No burst of catch-up reminders after downtime
  • A reminder is never queued twice
Remindersnamed timezones · DST-safe
Chase Harbor retainer invoiceWeekly · Mon 09:00 Asia/DubaiSlack
Confirm Nordlys launch copyOnce · Sep 24 14:00In app
Check NOR-231 is deployedDaily · stops when the ticket closesSlack
Webhooks

Tell your other systems when something changes

Admins send signed webhooks when tickets, projects or board records are created, updated or deleted, filtered by application, board, changed field or target status. Endpoints and signing secrets are stored encrypted.

  • HMAC-SHA256 signature, timestamp and a stable event ID
  • Public HTTPS only, no redirects, bounded timeouts
  • An uncertain delivery waits for review instead of firing twice
Change webhookHMAC-SHA256 · HTTPS only
eventoperations_record.updated
X-Falrow-Event-Idevt_7c1…e2 (stable on retry)
X-Falrow-Timestamp1790000000
X-Falrow-Signaturesha256=4f0a…
targethttps://hooks.example.com/falrow

No redirects, no private addresses. An uncertain send waits for an admin instead of firing twice.

Put the operational side on the same plan

Request access. We set up your Operations team, its first board and Slack with you.